Tag Archives: augments

Air India augments customer care with 5 new centres globally 

Air India augments customer care with 5 new centres globally 

Air India, India’s global airline, has deployed five new contact centres, offering round-the-clock assistance to its customers worldwide. It has partnered with Concentrix, a California-headquartered customer engagement firm, to manage premium services from centres in Mumbai, Cairo, and Kuala Lumpur. The airline has also signed up iEnergizer, to operate contact centres in Noida and Bengaluru, […]


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